Legal

Terms and Conditions

These terms govern use of Solvertech, operated by SOLVERTECH SOLUTIONS LIMITED.

Use of the website

By accessing Solvertech, you agree to use the platform lawfully and in accordance with these terms.

Marketplace role of Solvertech

Solvertech operates a digital marketplace that connects sellers and buyers. Sellers are responsible for their products, pricing, and fulfillment commitments.

Buyer responsibilities

  • Provide accurate order and delivery information
  • Make timely payments using supported methods
  • Communicate respectfully with sellers and support

Seller responsibilities

  • List accurate products with truthful pricing and descriptions
  • Honor orders received through the platform
  • Coordinate timely fulfillment and delivery

Product listings, pricing & availability

Listings may change without notice. Availability and prices may vary by location, seller, and time.

Orders and payments

Orders are confirmed once payment is verified. Mobile Money and third-party payment processors may apply their own terms.

Delivery and logistics coordination

Delivery is coordinated through sellers and logistics partners. Timelines may vary.

Cancellations and refund limitations

Cancellation and refund eligibility depend on the order stage, seller policy, and product type.

Prohibited products

Illegal, restricted, counterfeit, or unsafe products are not permitted on Solvertech.

Intellectual property

All Solvertech branding, content, and platform IP belongs to SOLVERTECH SOLUTIONS LIMITED.

Account suspension

We may suspend accounts that violate these terms or harm the marketplace.

Limitation of liability

Solvertech is not liable for indirect, incidental, or consequential damages arising from use of the platform.

Governing business identity

SOLVERTECH SOLUTIONS LIMITED, Uganda, Central Kampala, Nakawa Division, Ntinda Village 1.

For questions about this policy, contact SOLVERTECH SOLUTIONS LIMITED, Uganda, Central Kampala, Nakawa Division, Ntinda Village 1.