Onboarding requirements
Sellers must provide accurate business and contact details.
Listing standards
- Accurate pricing and descriptions
- High-quality product information
- No prohibited products
Order fulfillment
Sellers are responsible for timely and accurate fulfillment.
Customer communication
Sellers must respond to buyer inquiries within reasonable timeframes.
Returns & refunds
Sellers cooperate with refund and return processes where applicable.
Account review
Solvertech may review or suspend seller accounts that violate marketplace conduct standards.
For questions about this policy, contact SOLVERTECH SOLUTIONS LIMITED, Uganda, Central Kampala, Nakawa Division, Ntinda Village 1.